However, iPhone users all over the world felt it difficult to digest the news. In return, the company has published a lengthy letter of apology to its customers in which it alleges that there has been some “misunderstanding about the issue” Previously we have seen how Apple’s criticized practice is pulling down others as well. Italy’s anti-trust body announced that they are looking into potential planned obsolescence on devices that are manufactured by Apple and Samsung. So, in a new statement that was released this weekend, Samsung clearly said that the processor of their devices doesn’t encounter any throttling on its smartphones with old batteries. Not only these, the company is also willing to give all the necessary information to prove that the intended obsolescence is not one of its practices. Samsung said “Samsung does not provide the software updates to reduce the product performance over the life cycle of the device. We will fully cooperate with Italian Authority for Market and Competition’s investigation in Italy to clarify the facts” This was not the first time Samsung had given the clearance, in late December 2017, the firm said “Product quality has been and will always be Samsung Mobile’s top priority. We ensure extended battery life of Samsung mobile devices through multi-layer safety measures, which include software algorithms that govern the battery charging current and charging duration. We do not reduce CPU performance through software updates over the lifecycles of the phone” So, what do you think about this? Share your views in the comment box below.
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